The objective of this course is to enable existing and new taxi drivers to develop their understanding of how to recognise and support customers with disability, understand relevant legislation and ensure customers receive a high level of service.

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The course is accredited by The CPD Certification Service, the course will be conducted via video call and will last approximately two and a half hours, you will be sent access details prior to the course starting.

Some local authorities require that you pass a taxi driver safeguarding course in order to drive a taxi or private hire vehicle.

To find out if your local authority requires you to take a Taxi Driver Disability Awareness Course please contact them directly. You should also check that we already work with your local authority to carry out the Taxi Driver Disability Awareness Course on their behalf.

Booking your Disability Awareness Course

The course fee is £40.00

You can book online by clicking the top link button above. You can make payment by credit or debit card or by PayPal. If you don’t have a PayPal account, you can still pay by card. Just click “checkout as guest” on the PayPal login page. You can also make your booking by calling us on 0330 1117230

Once payment has been made, you will be contacted by a trainer to book your course.

Passing your Disability Awareness Course

At the end of the course, you will be asked to take a knowledge test based on the course content. If you pass the knowledge test, you will receive your pass certificate by email, within 3 working days. The information on your pass certificate cannot be amended once it has been issued. The information contained on your certificate must match the information shown on your driving licence.

Failing the assessment

If you do not pass, you will need to rebook, fill in our booking form and pay for the course again.

Amending or cancelling your Disability Awareness Course

You can easily amend or cancel your Disability Awareness Course once it has been booked. Please call us on 0330 111 7230 or email taxi@greenpenny.co.uk to do this. Please ensure you give enough notice to amend or cancel – you must give at least 4 clear working days notice so that you don’t lose your fee (working days = Monday to Friday, not including bank holidays. 4 clear working days, does not include the day you inform us you would like to cancel or the date of the Taxi Driver Disability Awareness Course).